frequently asked questions

More information.

 
 

WHERE do you provide disability support?

We provide disability support services throughout the Central Coast NSW, Newcastle NSW, Western Sydney NSW, and Cairns QLD.


Who will be on support when I’m new?

Before you begin support with us, we will send you a link where you can view the profiles of your individual Tribe support members. This way you know who is coming and know a bit about them.

 
 

Do you keep incident and progress reports?

Yes, we keep progress and incident reports which are available to you if you require them for your NDIS review. With this, we can also write supportive documents for your review (charged per hour)


How much is your service?

We charge the current price for each support item according to the current NDIS Price Guide. For more information, please click here.


when will I need to pay my invoice?

You have 7 days to pay the total from the date of issue of the invoice.


What is the process of securing Tribe support?

Once you get in contact with us via email, online, or phone. We will arrange a quick call with you to see your requirements. Based on our capacity to support you, we will generally meet with you to go over a few more details and sign your service agreement. From there, we will introduce you to your tribe team supports.


If there are changes to support, who do I call?

You can contact your assigned team leader who you will meet upon signing your service agreement or contact your support worker direct for any changes.


When are you avaiLable to provide supports?

Tribe offers disability support services 24 hours , 7 days a week throughout the Central Coast, Newcastle and Sydney.