Purpose
Transporting participants is an important part of many support shifts. Whether travelling to appointments, community activities or everyday destinations, Support Workers have a responsibility to ensure every journey is safe, respectful and comfortable. This guide outlines Tribe's expectations when transporting participants.
What to do
Ensure you hold a current driver's licence and maintain appropriate registration and insurance for any vehicle used to transport participants.
Conduct a quick visual safety check of your vehicle before transporting participants, including tyres, lights, fuel and general cleanliness.
Ensure your vehicle is clean, tidy and free from rubbish, smoke or strong odours.
Ensure all participants wear seatbelts before commencing travel.
Follow all road rules and drive safely at all times.
Allow plenty of travel time so you are not rushing.
Use navigation before commencing your journey where possible.
Assist participants to enter and exit the vehicle safely where required.
Secure mobility aids, shopping or equipment safely before driving.
Follow any participant-specific transport instructions contained within their support plan or risk assessment.
Report any accident, vehicle damage or transport-related incident to the Tribe office as soon as it is safe to do so.
What Not to Do
Don't use your mobile phone while driving. If you need to make or answer a call, safely pull over first.
Don't exceed speed limits or ignore road rules.
Don't drive if you are tired, unwell or impaired.
Don't smoke or vape in your vehicle while transporting participants.
Don't transport participants in an unsafe or unroadworthy vehicle.
Don't leave participants unattended in a vehicle unless it is safe, appropriate and consistent with their support plan.
Don't transport additional passengers unless authorised.
Don't allow your own personal errands to delay or interfere with participant supports.
Remember
Your vehicle becomes part of the participant's support environment. Safe driving, a clean vehicle and respectful interactions help participants feel comfortable, safe and valued. Every journey should prioritise participant wellbeing over convenience.
Related Guides
Mobile Phone & Technology Use
Professional Presentation & Dress Standards
Smoking & Vaping While Representing Tribe
Community Access
Running Late
Incident Reporting